Other Ways of Solving Problems

In creative problem solving, the problems initially encountered are Conceptual Blocks. Conceptual blocks prevent an individual from solving problems. These aforementioned blocks are derived unconsciously, and only when recognizing that these problems are impossible to solve does the mind becomes aware of the “conceptual block”.

There are four kinds of Conceptual Blocks that hinder Creative Problem Solving:

Constancy

• Vertical thinking- defining a problem in only one way without considering alternative views
• One thinking language- not using more than one language to define and assess the problem

Commitment

• Stereotyping based on past experience- present problems are seen only as variations of past problem
• Ignoring commonalities- failing to perceive commonalities among elements that initially appear to be different

Compression

• Distinguishing figure from ground- not filtering out irrelevant information or finding needed information
• Artificial constraints- defining the boundaries of a problem too narrowly

Complacency

• Noninquisitiveness- not asking questions
• Nonthinking- a bias towards activity in place of mental work

Two Steps in Creative Problem Solving:

1. To improve problem definition:

• Make the strange familiar and the familiar strange
• Elaborate on definitions
• Reverse the definition

2. To improve generation of alternatives:

• Defer judgment
• Expand current alternatives
• Combine unrelated attributes

Reflection:
It seems that in order to solve problems, one must look both ways into objectiveness and subjectiveness. And in line with this open-minded take on things, one must learn how to establish critique based on justified reasons. Having an open mind and constantly questioning things is a must. Having a single-minded paradigm on how to view the situation would not alleviate the problems, but rather, prevent it. So with multifaceted perspectives, one will enable his/her creative problem solving skills.

Source:
Cummings, Thomas and Christopher Worley. ORGANIZATION DEVELOPMENT & CHANGE. 8th edition

http://www.wright.edu/~scott.williams/LeaderLetter/cps.htm